Frequently Asked Questions
Find answers to common questions about our translation technology
Does the translator require an internet connection?
While our devices perform best with Wi-Fi or cellular data, we offer downloadable offline language packs for essential communication in remote areas.
How many languages are currently supported?
Timekettle devices support up to 40 languages and 93 accents, covering over 95% of the world's population.
What is the battery life of the translation earbuds?
Our earbuds typically provide 5-7 hours of continuous translation on a single charge, with the charging case extending total use to 25 hours.
Can I use the earbuds for music and phone calls?
Yes, our flagship models are designed for multi-purpose use, including high-quality music playback and clear voice calls.
Are software updates included?
Yes, we regularly release firmware updates via the Timekettle app to improve translation accuracy and add new features at no extra cost.
Is there a latency or delay in translation?
Our devices utilize global high-speed servers to deliver translations in as little as 0.5 to 3 seconds, depending on your network speed.